AOMOSUR FAQs
Clear answers for product setup, compatibility, connectivity, shipping, warranty and business partnerships.
Product Setup & Troubleshooting
How do I install an AOMOSUR RV leveling system?
Most models can be attached with the magnetic base for quick installation or fixed permanently with screws. Install the unit on a flat, stable surface near the vehicle centerline, then follow the calibration steps in the manual.
Where can I download a product manual?
Visit our Support Center for available PDF manuals. If your model is not listed, send us the model number through the Contact page and we will provide the correct guide.
What should I include when requesting technical help?
Please include the product model, order number, a clear description of the issue and, where possible, photos or a short video.
Vehicle Compatibility
Which RVs are compatible with AOMOSUR leveling systems?
Models such as AM350 and AM350 MAX are designed for common Class A, B and C motorhomes, fifth wheels, travel trailers and off-road campers. Check the individual product page for model-specific requirements.
Can I use the products on an off-road vehicle?
Selected inclinometers, cameras and accessories are intended for off-road use. Confirm operating voltage, installation space and environmental requirements before installation.
Power & Connectivity
How long does the leveling-system battery last?
Battery life depends on model, settings, temperature and use. Some wireless models are designed for extended operation and include automatic sleep functions.
What should I do if the display will not connect?
Charge or power both devices, move them closer together, restart them and repeat the pairing steps in the correct manual. If the issue continues, contact support.
Orders, Shipping & Returns
How do I track my order?
Use the tracking link in your shipping confirmation email. You can also visit our Order Tracking page for help locating the confirmation.
How do I request a return?
Review the Refund Policy first, then contact us with your order number and reason for return. We will confirm eligibility and the correct return steps.
Warranty & Support
Do AOMOSUR products include a warranty?
AOMOSUR products include limited warranty coverage against eligible manufacturing defects. Terms and exclusions are listed on the Warranty page.
How can I contact support?
Use the Shopify Contact page and include your product model and order details. This routes your message directly through this store.
