Order support

Refunds & Returns

Start a return request through this Shopify store and receive the correct instructions for your order.

Return process

Before sending anything back

01

Contact us first

Send your order number, item name and reason for the request through our Contact page.

02

Wait for approval

Our team will confirm eligibility and provide the correct return address and instructions.

03

Use tracked shipping

Package the item securely and keep the carrier receipt and tracking number until processing is complete.

Do not send a product to an address found on the old website or product packaging without first receiving current return instructions from this store.

Request a return